10 Sales Tips for Small Business Owners |
10 Sales Tips for Small Business OwnersQuick DUI Advice Running a business is easy compared to the act of selling. As a small business owner you started your business to deliver a superior product or service, not to become a salesperson. None-the-less you must master basic sales skills or risk losing your business due to lack of clients! Here are 1o tips to help you turn those inquiries into sales.There are days that just do go how you want them to. You find yourself at a party or some other gathering where you've>>>>>>> 1.Define the benefits to the customer. You've found their pain, now you need to come up with a cure by answering their question, 'What's in it For ME'' For instance, if you are pet-care provider you 'make it possible for a couple to enjoy their honeymoon in Hawaii without feeling guilty about leaving their pet.' 2.Qualify before you present. Okay, you know their pain and can cure it. You now need to know if the person on the other end of the phone or e-mail query is likely to buy from you. Take time up front to ensure this a good prospect for you. When you qualify your prospect you want to know: a.Is this person the decision maker' b.Does this person have a real need for what I'm selling' c.Does this person have the budget necessary to pay for my product or service' d.When does this person wish to start using my product or service' 3.Only sell to the decision maker. No matter how well your product or service solves a client's problem, and no matter how wonderfully you articulate that benefit ' if you are selling to someone who doesn't have the authority to purchase your product or service, you've wasted your time. 4.It's about the relationship! Every interaction you have with the potential client either builds or destroys their trust in you. As Henry Ward Beecher said, 'Hold yourself responsible for a higher standard than anybody else expects of you. Never excuse yourself.' This a great mantra for anyone involved in the sales cycle. Trust takes a long time to build and it's very easy to destroy. Make sure every part of your relationship with the prospect is held to your highest standard. Have An Itchy Dog? Consider These Grooming Tips Before Turning To Chemical Treatments 5.Preparation, preparation, preparation. Do you know what you want the customer do at every step of the process' Set goals for each step of your sales process, as well as overall sales goals for the month, quarter and year. Create an outline and script to get you from an inquiry to a sale. Tweak your outlines and scripts to fit each individual customer. One size does not fit all.Many dogs today suffer from itchy skin caused by a variety of factors. Dogs actually have more sensitive skin than humans, and are......... 6.Questions and objections are a natural part of the sales process. During your preparation compile a list of every possible question and objection that you might hear. Now spend some time creating a list of responses. Your responses should lead back to questions eliciting more information about your customer's pain. 7.The issue of price. If the first question they ask is 'how much does it cost'' Don't beat around the bush, answer their question right away with a statement like, 'depending on the service plan you select our rates range from XX to XXX, I would like to spend a couple of minutes finding out specifically which plan is right for you.' If they are comfortable with your price range, they will continue the conversation. Remember, part of qualifying is determining whether your potential customer has the budget to buy from you. 7 Tips To A Memorable Mother's Day BONUS TIP: By answering their question head-on you are making it clear that you are a 'straight shooter,' a great way to build trust!7 Steps to a Memorable Mother's Day Mother's Day is May 8th. And, you do realize all of the things that the Mom in your...... 8.Make it easy to buy from you. Has this ever happened to you' You find a great product on a website or in a store, and you are ready, willing and able to buy, only to find out a) you can't find the 'purchase now' button on the site, b) they need to find out if they still ...... |
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